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Your Privacy Matters to Us

Delta Dental of Idaho takes maintaining the confidentiality of your personal information seriously. We are committed to protecting your information and helping you understand how it’s used.

 

How We Use Personal Data

We may use your personal data for the following purposes:

  • Account Registration and Servicing

We use personal data to create, maintain, update, and manage your account.
If you have an account with us, we may collect certain information for security purposes to verify your identity and authorized access.
We also use your information to respond to customer service inquiries and follow up on your experience.

  • Communication

We may use your personal data to communicate with you about your benefits, our services, and your use of them.Improve and Develop Products and Services

  • Improve and Develop Products and Services

We may use personal data to personalize your experience with us.

We also use information you provide—such as surveys or feedback—to:

o   Improve the quality of our products and services

o   Develop new products and services

o   Better understand how our offerings are used

  • Provide Services and Operate Our Business

We use personal data to operate our business, fulfill your requests, provide customer and technical support, and protect our systems. This includes helping prevent fraud and safeguarding your information.

 

Website Usage Information

Delta Dental may collect limited technical information, such as your network (IP) address and the pages you access. We use this data to understand how our website is used and to improve performance and user experience.

We do not provide personal information collected through our website or through applications to other companies for their marketing purposes.

This website may contain links to other sites. Delta Dental is not responsible for the privacy practices or content of those websites.

 

Security

This site has security measures in place to protect against the loss, misuse, and/or alteration of information under our control. Delta Dental uses industry-standard safeguards, including firewalls and Secure Socket Layer (SSL) technology, to protect personal information. However, no method of transmission over the Internet is completely secure.

Certain features, such as “Check Your Benefits,” require personal identifiers to verify your identity. These pages are secured, and access is limited to authorized users.

We understand that there is sensitivity around the use of Social Security numbers. When collected, Social Security numbers are used only as necessary to administer your dental benefits and are protected in accordance with applicable security standards.

 

Cookies and Website Tools

We use cookies in our “Find a Dentist” and “Check Your Benefits” tools to help the site function smoothly. These cookies allow you to move between pages without re-entering information.

These cookies:

  • Are used only for session management
  • Do not store or share personal information

If you disable cookies, some features may not work as intended.

 

Analytics and Aggregated Data

We use analytics tools (such as Google Analytics) to understand how visitors use our website. This may include collecting information such as your network (IP) address and pages visited.

We use this information to:

  • Analyze website usage
  • Improve our website and services
  • Measure the effectiveness of communications and outreach

We may also use aggregated, de-identified, or anonymized data that does not identify individual users.

 

Your Health Information

If you are a member, certain information we collect may be considered protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

We handle this information in accordance with HIPAA and other applicable laws to ensure it is used and protected appropriately.

 

Learn More

This page provides a general overview of how we handle your information.

View our full Privacy Policy and Notice of Privacy Practices

 

Questions

If you have questions or concerns about your privacy, please contact us at compliance@deltadentalid.com.